How to use your River Health card at participating clinics and urgent care.
Let's get you over to support! Member Support is available during business hours from Monday to Friday, 8:00 a.m. to 5:00 p.m. CST. Use the chatbot in the lower-left corner of your screen to reach us.
We are sorry to hear that! River Health cards typically arrive 7-10 business days after enrollment. Need more help? Member Support is available during business hours from Monday to Friday, 8:00 a.m. to 5:00 p.m. CST.
Your River Health card should be used to pay for doctor's office visits. The Essentials Plan includes three (3) no-cost office visits, while the Complete Plan comes with five (5) free doctor's visits.
The River Health card pays for only your examination during an office visit.What about labs? Any lab testing requested by your doctor should be faxed to River Health at +1 218-319-4638 or emailed to team@helloriver.com. We will order the tests and provide you with a lab requisition form to complete the labs. You will be responsible for any blood drawn or lab work you do at the clinic.
Need more help? Member Support is available during business hours from Monday to Friday, 8:00 a.m. to 5:00 p.m. CST. Use the chatbot in the lower-left corner of your screen to reach us.
